General Terms and Conditions of Singabiz Ltd. and Singabiz Network
I. Preamble
The present General Terms and Conditions regulate the business relations between Singabiz® Ltd. and partners of Singabiz® Network on one side and the customers of Singabiz® Ltd. and of partners of Singabiz® Network on the other side.
1. Definitions
„Singabiz® Ltd.“ – Singabiz® Ltd. with the registered office in Zugerstr. 32, 6340 Baar, Switzerland, Companies Register Zug CHE-466.331.458, its official and authorised representatives, branches, offices and other representations.
„Partner of Singabiz® Network“ – any partner, affiliated to Singabiz® Network.
„Customer“ – a company, a person or multiple persons, planning or executing business activities and requesting in this context consultation or services from Singabiz® Ltd. or from any partner of Singabiz® Network.
2. Singabiz® and Singabiz® Network
To be able to better serve the customers and to offer them a broader range of services Singabiz® launched Singabiz® Network. Through the connection of diverse service providers and consultants, customers are able to get from one single contact point a broad range of expected consultations and services.
II. Offered Services
Singabiz® Ltd. and partners of Singabiz® Network offer different services in four business domains: 1) company incorporations, financing, tax aspects and further topics, which are directly or indirectly related to starting, developing, expanding, internationalising, optimising business activities of a company or self-employed persons; 2) residencies and citizenships; 3) wealth and asset protection; 4) optimization of travel experience.
In case of services which require special licenses or permissions, Singabiz® Network works with licensed and accredited representatives of the affected professions.
Further Singabiz® Ltd. and partners of Singabiz® Network offer services around administrative support of customers, like office space, organisation of business processes, post handling and other aspects of organisation of business processes.
The below mentioned services are not fully available in all countries.
1. Non-recurring and Recurring Services
Based on different requirements the services are offered either as non-recurring services (for example, a company incorporation or one-time consultation) or as recurring services (for example, an ongoing tax support, authorised representation etc.).
2. Company Incorporations
Company incorporations in the countries which are offered by Singabiz® Ltd. or by partners of Singabiz® Network, include various services, required for an incorporation of a fully operational company in the requested country. These services can vary from country to country and can be found in the currently valid company presentations and price lists.
3. Authorised Representation, Interim Management
II.4.1 Customers of Singabiz® Ltd. and customers of Singabiz® Network can request an authorised representation of their newly incorporated or existing company by Singabiz® Ltd. or a partner of Singabiz® Network. In this case the customer’s company will be represented by a representative of Singabiz® Ltd. or by a partner of Singabiz® Network towards governmental authorities, potential partners of the affected customer and other contacts.
II.4.2 If a customer of Singabiz® Ltd. or a customer of a partner of Singabiz® Network does not yet have an engaged company manager for the new company, Singabiz® Ltd. or a partner of Singabiz® Network can take over the management of the new company on an interim basis.
4. Office Address, Office Space, Administration Work
Singabiz® Ltd. and partners of Singabiz® Network also offer services around office addresses, office space and administration work for new or existing companies.
5. Financial Services
Within Singabiz® Network customers can receive different financial services, like bookkeeping, tax consultant services, annual returns and tax declarations, verifications of tax assessments, financing options, opportunities to get governmental or public funds and other services.
6. Corporate Design and other Design Services
Singabiz® Ltd. offers services around Corporate Design and development of logos for companies and products.
7. Other Services
Singabiz® Ltd. and Singabiz® Network are constantly looking for additional services to be offered to its customers, which can be useful for a start into self-employment or when starting a company business etc. when expanding to new markets or if an optimisation of business processes is ongoing. The full range of currently offered services can be found in the services matrix as well as in price lists.
III. Conclusion of the Contract
III.1 The contract between the customer and Singabiz® Ltd. or a partner/ partners of Singabiz® Network materialises when the customer sends in to Singabiz® Ltd./ Singabiz® Network the completely filled in request form including all required forms, copies, documents etc. as well as fully pays the initial invoice(s) from Singabiz® Ltd./ Singabiz® Network and/ or partners of Singabiz® Network.
III.2 By the signature of the order form the customer automatically and completely accepts the valid General Terms and Conditions of Singabiz® Ltd. and Singabiz® Network.
IV. Payment for Requested Services
IV.1 After the reception, verification and processing of the customer’s order Singabiz® Ltd., Singabiz® Network (on behalf of and for the account of its partners) or directly the affected partner(s) of Singabiz® Network issue(s) an invoice/ invoices to the customer. The issued invoice(s) is/ are the proof of acceptance of the customer’s order.
IV.2 If the customer orders recurring services, there is a security deposit invoiced with the first invoice for all requested recurring services.
IV.3 Before Singabiz® Ltd. and partners of Singabiz® Network start providing the ordered services, the invoice(s) is/ are to be paid in full. Payment of a partial amount of the invoice provides no right to the customer to receive the services requested from Singabiz® Ltd. or from partners of Singabiz® Network.
IV.4 The payments are to happen exclusively in CHF, EUR, GBP, USD or stable coins. Exceptions can be made only, if the invoicing happens from a local partner of Singabiz® Network to a local customer within the same country or if Singabiz® explicitly pre-approved a different payment.
IV.5 If a payment happens as an international payment order, which can cause additional payment fees charged by the executing service provider, these additional fees are to be fully paid by the customer. A deduction of any money transfer fees from the invoiced amount is not accepted. If the booked amount is less than the invoiced amount due to the deduction of a full or partial money transfer fee or other related fees, such payment counts as a partial payment. The customer has to settle the difference as soon as possible on its own costs to become eligible for services from Singabiz® Ltd. or partners of Singabiz® Network.
IV.6 Invoices for recurring services are issued and sent to the customer one month before the end of the current subscription period (since the beginning of the service provision).
IV.7 Invoices for recurring services are also to be fully paid by the customer until the date, mentioned in the invoice, but not later than the expected start date of the new period.
V. Services Provision, Liability
V.1 The services provision on the part of Singabiz® Ltd. or partners of Singabiz® Network begins only after full payment of the invoiced amount (payment receipt of the full amount on the bank account mentioned in the invoice).
V.2 Only requested services will be performed, even if Singabiz® Ltd. or partners of Singabiz® Network offer further services in the particular country. If the customer wants to get additional services from Singabiz® Ltd. or any partner of Singabiz® Network, these services are to be explicitly ordered and fully paid.
V.3 In case if during a service provision further documents will be required from the customer in order to be able to continue the service provision or if there any other obstacles, the customer is to be informed without delay. In such cases it is the customer’s obligation to provide the required documents to Singabiz® Ltd. or the affected partner of Singabiz® Network as soon as possible. Any delays in service provision caused by this fact are not subject for any liability on the part of Singabiz® Ltd. or any partners of Singabiz® Network.
V.4 In general, Singabiz® Ltd. and partners of Singabiz® Network are liable only and exclusively in cases of gross negligence. Any other liability cases are invalid.
VI. Communication between Customers and Singabiz®, Singabiz® Network
1. Obligations to Inform on the Part of the Customer
VI.1.1 The customer has to provide Singabiz® Ltd. and partners of Singabiz® Network with any information, documents or other records, which are required for service provision on the part of Singabiz® Ltd. or partners of Singabiz® Network, without any delays.
VI.1.2 If there are any changes during the service provision, which might have an influence on the services provided by Singabiz® Ltd. or partners of Singabiz® Network or even relevant in regards of the business relations between the customer and Singabiz® Ltd. and/ or partners of Singabiz® Network (e.g. changes in the management of the customer’s company, office address changes, changes in the corporate purpose etc.), the customer has to inform all impacted parties (Singabiz® Ltd., partners of Singabiz® Network) about such changes without any delay.
2. Obligations to Inform on the Part of Singabiz® and Singabiz® Network
Singabiz® Ltd. and partners of Singabiz® Network participating in activities around business consultations and / or assistance offers have to inform the customer about any circumstances, information and documents, which are relevant to the cooperation with the customer and which need to be known by the customer, as soon as Singabiz® Ltd. and/ or affected partners of Singabiz® Network get informed about such circumstances, information and documents themselves.
VII. Payment Delays
VII.1 In case if the customer pays his/ her first invoice with a delay, the service provision by Singabiz® Ltd. and/ or by the affected partner of Singabiz® Network start with a delay as well (starting only from the time point when the whole invoice is completely paid).
VII.2 If subsequent invoices are paid with a delay, the customer is automatically in default when the invoice remain open or partially open 30 days after the date of the invoice. In such cases Singabiz® Ltd. and/ or affected partners of Singabiz® Network are entitled to charge the customer not only the full invoice amount, but also the reminder fees as well as the default interests.
VIII. Termination of the Contractual Relationship
1. Regular Termination, Timelines
VIII.1.1 If only non-recurrent services are requested and performed, the contractual relationship is terminated as soon as the ordered services are performed and paid completely. In such cases there is no need of any termination notice.
VIII.1.2 The recurrent services provided by Singabiz® Ltd. and/ or by partners of Singabiz® Network can be regularly terminated by each involved party to the end of the agreed contract term. If the contract term is one year or more, the prenotification period is at least 3 months before the end of the contract term. For shorter contract terms the prenotification period is not less than two weeks before the end of the agreed contract term. The termination notice has to arrive at the other contract party before the end of the prenotification period.
VIII.1.3 If the contract about recurrent services is not proactively terminated by one of the parties involved within the defined prenotification period, then the contract automatically renews for another period identical to the initial contract duration.
VIII.1.4 If individual contracts agreed between the customer and the involved partner(s) of Singabiz® Network schedule different prenotification terms, these individually agreed terms and contracts prevail.
2. Termination with Immediate Effect
VIII.2.1 A termination with immediate effect can be initiated by a customer or by a partner of Singabiz® Network only, if this termination is caused by gross negligence or by a gross breach of duty by Singabiz® Ltd. or by a partner of Singabiz® Ltd. If a customer terminates a contract with a partner of Singabiz® Network with immediate effect, this does not impact in any way contracts with other partners of Singabiz® Network or with Singabiz® Ltd.
VIII.2.2 Singabiz® Ltd. and/ or partners of Singabiz® Network are entitled to a termination with immediate effect in cases, when information or evidences about any participation of the customer in illegal activities are available or such activities, which can put in danger the reputation of Singabiz® Ltd. or any partner of Singabiz® Network, or if the customer breaches his/ her cooperation obligations towards Singabiz® Ltd. or towards partners of Singabiz® Network in a way, that a further collaboration between the customer and Singabiz® Ltd./ partner of Singabiz® Network is not reasonable anymore.
3. Open Payment Claims
VIII.3.1 If the customer falls behind the payment term and if the invoice is not fully paid even after payment reminders, the contract with the customer can be terminated with immediate effect by Singabiz® Ltd. or by the affected partner(s) of Singabiz® Network.
VIII.3.2 The termination of the contract with the customer due to default of open payments does not terminate any outstanding accounts. Open payments can still be pursuit by Singabiz® Ltd. or by the affected partner(s) of Singabiz® Network.
IX. Data protection
With regards to the service provisioning based on the present T&C Singabiz® Ltd. collects, saves and processes the data provided by the customer. This happens within the obligations defined by law. Singabiz® Ltd. does not communicate any personal data to third parties, unless it is obliged to do so by law, or if the customer explicitly permits the data submission, or if the third party is one of partners of Singabiz® Network, who is crucial for the service provisioning. In case a third party is mandated to process the data, the definitions of the federal data protection law are strictly met. The info provided by the customer within the ordering process is processed exclusively for the communication within the contractual fulfillment and only with the aim, to which the customer submitted his data. The payment data is provided to the bank, which has to complete the payment process. In case Singabiz® Ltd. or partner of Singabiz® Network, have to comply with the law regulating commercial or taxation topics, certain data can be stored for up to ten years. Based on the customer’s request, the personal data can be deleted, corrected or locked according to the definitions of the law. Free-of-charge information about the customer’s data stored within Singabiz® Ltd. can be provided to the customer. In case of questions and requests about a deletion, correction or lock of the personal data as well as collection, processing and usage of it the customer can contact the following address: Singabiz® Limited, Dublin, Zweigniederlassung Baar, Attn. Managing Director, Zugerstr. 32, 6340 Baar, Switzerland, Tel.: +49 1803 858591-0, E-Mail: info at Singabiz®.com.
X. Severability Clause
X.1 Should one or multiple clauses of these General Terms and Conditions be or become invalid, this has no influence on other clauses of these General Terms and Conditions.
X.2 In such cases Singabiz® Ltd. and Singabiz® Network will replace an invalid clause by a valid one, which most closely corresponds with the initial spirit and purpose of the invalid clause.
X.3 Existing customers and partners of Singabiz® Network will be informed in a timely manner about the change.
XI. Place of Jurisdiction, Dispute Settlement
Place of jurisdiction is Zug, Switzerland. Any disputes are regulated exclusively under the Swiss law.
Version: 4.1
As of: October 2025
